Frequently Asked Questions
Planning a move comes with a lot of questions. Below are answers to some of the most common things our customers ask.
If you don’t see what you’re looking for, our team is always happy to help.
🚚 Moving Services
How far in advance should I book my move?
We recommend booking 2–4 weeks in advance, especially during busy seasons. However, we’ll always do our best to accommodate shorter timelines when possible.
Do you offer free estimates?
Yes—all of our estimates are free and come with no obligation.
While we are happy to discuss pricing over the phone, we recommend scheduling a free on-site estimate or a video estimate for the most accurate quote.
Do you handle long-distance moves?
Yes—Viking handles long-distance moves along the East Coast. Your move is managed by one experienced team from start to finish, without third-party transfers.
Will the same crew handle my move?
In most cases, yes. Our goal is to provide a consistent, well-managed experience with a professional team you can trust.
Do you move apartments and smaller homes?
Absolutely. We offer full-service moves as well as mini moves for smaller spaces, apartments, and in-home moving needs.
📦 Packing Services
Do I have to pack everything myself?
No. Viking offers both full-service and partial packing options. You can choose how much you’d like our team to handle.
Do you provide packing materials?
Yes—we offer professional-grade packing supplies and can deliver them directly to your home.
How do you protect fragile or valuable items?
Our team uses proper materials and techniques to carefully wrap and protect items like glassware, artwork, antiques, and electronics.
🏢 Storage Services
What types of storage do you offer?
We offer three main storage options:
- Full-service storage (we handle everything)
- Self-service storage (you bring items to us)
- Portable storage (VODS)
Can you move my items directly into storage?
Yes. We can pack, transport, and store your belongings as part of one seamless process.
Is your storage facility secure?
Yes—our warehouse is climate-controlled, monitored, and professionally managed to keep your belongings safe. Viking owns and operates our 16,000 sq ft warehouse, giving you peace of mind that your belongings are well cared for.
Can I access my items while they’re in storage?
Yes. Access can be arranged by scheduling a time with our team.
🚛 VODS Portable Storage
How does portable storage work?
We deliver a container to your home, you pack on your schedule, and we store or move it when you’re ready.
Can I keep the container at my home?
Yes—you can keep the container on-site or have it transported to our facility for storage.
Is there a delivery fee?
No—Viking offers $0 delivery within our service area.
What size containers are available?
VODS Portable Storage Containers are offered in 10', 16', and 20' sizes. Our team can help you choose the right option.
💰 Pricing & Planning
What factors affect the cost of a move?
Pricing depends on factors such as the size of your move, distance, services required, and timing.
Are there any hidden fees?
No. We focus on clear, transparent pricing so you know what to expect.
What if my moving date changes?
We understand that plans can shift. Our team will work with you to adjust your schedule whenever possible.
Still have questions?
Our team is here to help you plan a smooth, stress-free move.
